How do I send Uber an email?

If you can’t find what you’re looking for, you can always contact the Uber team directly. Go to the menu (using the icon in the top-left corner) and then Help, and you’ll find an option to send a message.

How do I contact Uber customer support?

You can get help right in the app. To speak to an agent, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.

Does Uber have chat support?

So we’re adding a way for riders and drivers to chat right in the Uber app. It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.

How do I email an Uber refund?

You can submit a request for a refund or a general complaint about your ride to Uber’s customer service team at help.uber.com or in the app within 30 days of encountering an issue.

Can I call Uber without the app?

You can request an Uber ride online via m.uber.com, whether that’s on: An older phone with internet browsing capabilities. A tablet or laptop. A public desktop computer with internet access.

How do I contact Uber for a refund?

How long does Uber take to respond to complaints?

They will look into your query and aim to get back to you within 24 hours. This reply will come back to you as an email and also through a push notification through your app.

Can you call Uber from computer?

Why doesn’t Uber have a phone number?

Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can’t call them.

How long does it take for Uber to reply to emails?

If you submit a question about a trip or through one of our articles, it will go through to our support team, who operate 24/7. They will look into your query and aim to get back to you within 24 hours. This reply will come back to you as an email and also through a push notification through your app.

How long does Uber take to refund?

The Uber Eats refund process can take anywhere from one to five business days before you see it reflected in your bank account from the time the refund is issued. The wait time depends on what bank you have as well. Some people see their refunds in a matter of a few minutes.