Is it hard to return things to Romwe?
We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on ROMWE.com for return. If you receive a damaged/defective item, please contact ROMWE Customer Service within 24 hours of receipt. That is not our return address and will affect the processing of your return.
Can you return orders from Romwe?
You have 60 days from the purchase date to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased from romwe.com for return.
How do I return Romwe products?
Steps are easy to follow:
- Select the item(s) you would like to return, indicate the reason, and submit to choose the return method.
- Print the return label and securely tape it on the outside of your return package.
- Drop it off at the corresponding post office or parcel shop.
Where is my Romwe refund?
Returns will be processed within 5 business days upon receipt of your package. An email will be sent to notify you once your refund has been processed. Then it usually takes another 48 hours for the refund to appear in your Romwe Wallet.
Do you have to pay to return Romwe?
You have 60 days from the purchase date to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on ROMWE.com for return. Note: You may be required to pay a flat fee of GBP 2.5 for a return label or QR code, which will be deducted from the refund.
What does Romwe need refund mean?
When you place an order, it may show that one item is still in stock. But in fact, the item was pre-ordered by other previous orders, that is why we processed a refund to your Romwe wallet in advance.
Is Romwe and SheIn the same?
Romwe and Shein are the same company, they are both cross-border fast fashion companies from China. In 2014, SheIn Lightning acquired the competitor Rowew.
Why is Romwe a bad company?
Unethically produced, their clothing is of poor quality — sold at a low price. Most consumers do not mind the lack of quality since they can easily buy new products in replacement. They are, however, often oblivious to the environmental toxicity.
Is Romwe ethical 2021?
The truth is, there’s not much to say about Romwe. As a result, Romwe is rated ‘We Avoid’, our lowest possible score. As a shopper, you have the right to know how Romwe production practices impact the planet, people, and animals.
What is Romwe’s return policy?
According to the ROMWE return policy, you can return a defective or damaged product that has been unwashed and unworn. If you purchase a ROMWE item that doesn’t suit you but is otherwise not defective, you will have 60 days to make a return request.
How do I get a refund for my Romwe order?
Send your return tracking number or a picture of return receipt to our team. Returns will be processed within 5 business days upon receipt of your package. The refund will be issued to your Romwe Wallet or the original payment account per your request. Please remember to tell our team which way is your preference.
How much does it cost to return an item?
The 1st return label of each order is free (for US customers), and each additional return label for the same order costs $7.99 , which will be deducted from your refund. If you are going to return multiple items from one order, please return them together using one Return label to avoid additional fees.
How do I return an item to the warehouse?
The address on the parcel is not our warehouse address and our team will send return address accordingly. 1. Start your return by submitting a support ticket with your return reason and SKU number. You can find all SKU numbers under “My orders”. 2. Securely pack the item (s) in a box or envelope of your choice.