What is a receptionist?
What is a Receptionist? A receptionist (sometimes referred to as an administrative assistant) is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers. Receptionists are often the first employee that the public or customer has contact with.
How to train your receptionist to be more polite?
Encourage your receptionist to always say, “thank you,” “please may I,” and “have a nice day.” When these polite terms are used, the customer notices and their experience is enhanced. There is a good chance that your receptionist will be asked questions that they don’t know how to answer, so it is important to train them the proper way to respond.
Why is it important to have a well-trained receptionist?
Often times, companies also don’t realize the significance of a well-trained receptionist. As a business’s first point of contact, a receptionist has the potential to close a deal by providing a great first impression or to lose the deal making a commonly-made mistake.
How to improve your receptionist’s voice?
Smiling is the easiest way to ensure your receptionist sounds friendly and inviting, maintaining the perfect tone. In addition, keeping a smile on their face will help your receptionist feel calm and happy throughout the day. Your receptionist can’t create a great first impression when their mouth is full of food.
Alison founded CareerToolBelt.com and has been an expert in the field for more than 20 years. By definition, a receptionist is the first person to be seen by a visitor to any business.
What is the job growth rate for a receptionist?
Overall, job growth for receptionists in healthcare industries is anticipated to be about 9% from 2016 through 2026, which is about average. Other industries might become more reliant on technology and less in need of human gatekeepers.
Does the receptionist in a box come with a kiosk?
The Receptionist in a Box comes with a sleek, fully-assembled kiosk (iPad included) so all you have to do is take it out of the box and turn it on. Yes! Start My 14-Day Free Trial Now!
Why is it so hard to hire a receptionist?
Top candidates don’t stay in the job market for long, which makes hiring a receptionist tough. As a result, it’s important to identify the qualities you’re looking for in a receptionist before you start your search for the perfect person to be what could be your company’s initial point of contact.