What is an Asurion claim?
Depending on your plan, we’ll repair or replace your product, or reimburse you. Each claim is unique and it’s possible your product will be replaced with a new or refurbished product. With an Asurion plan, you’re protected against unexpected product failures and costly repairs or replacement.
How do I make a claim on my Verizon phone?
How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
How many phone claims can you make?
You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines. If you would like to register more than 3 lines, you can enroll in Additional Coverage.
What is a device protection claim?
Google Fi device protection covers devices for up to one loss or theft claim in any rolling 12-month period. You can find the details in the device protection brochure. You’re filing a loss or theft claim and have reached the claim limit of 1 loss or theft claim in a rolling 12-month period.
What happens if you don’t send your phone back to Asurion?
Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT they can blacklist your new replacement phone if you default on your bill.
What happens if you find your phone after it was lost and claimed?
If the found item is kept or sold this can be viewed as insurance fraud, claiming an item as lost just to receive a replacement, regardless if this was intended or not. Again, simply call the insurance company and explain you found the item. A representative will help from there.
How long does it take for T Mobile to approve a claim?
Claim approval may be instant or may take several days depending on the type of claim and timely receipt of all documentation that is required for processing.
What happens when I claim my Iphone lost?
When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.
How do I track my phone insurance claim?
Track your claim Once you’ve filed a claim, you can Check Your Claim Status Online, 24 hours a day—because it’s nice to know that the wheels are turning, and that your replacement phone is on its way.
Is it hard to file a handheld device insurance claim?
One of the great myths of handheld device insurance is that filing a claim is a frustrating, difficult, time-consuming experience—but if your phone is lost, stolen, or damaged, Asurion makes it easy to get your hands on a new phone quickly. As a matter of fact, Asurion sends an astounding 96 percent of replacement devices the very next day*.
What should I expect after I submit the device claim?
After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.
How do I file a claim for lost or stolen devices?
For the quickest, easiest claim path, click here to file online. You’ll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible.