Why is my BT Home Hub flashing red?
If it’s flashing red, it didn’t connect – give it a couple of minutes and try again. When you first plug in your hub, the lights will appear in this order. Please wait for the hub to sync – this usually takes about four minutes.
What does red flashing light mean on BT?
If it’s flashing red, you didn’t connect. Give it a couple of minutes and try again. No light means that it’s connected successfully. The Hub is in Bridge mode and will act as a modem only.
Why is my broadband light flashing red?
If the Broadband or DSL light is flashing, the gateway isn’t getting a connection. Unplug the power cord from the back of the gateway. With the power unplugged, unplug the phone cord from the back of the gateway and plug it back in.
How do I reset my BT Home Hub?
- Find the recessed “Factory Reset” pinhole button on the back of your Hub.
- Using a paper clip or similar press the button and hold for 20 seconds. Your Hub lights will go out and your Hub will restart.
- Wait a few minutes for the Hub lights to settle. The central Power light will go blue when the Hub is ready to use.
How do I fix my broadband WiFi connection?
Troubleshooting routers and modems
- Test your Wi-Fi on different devices.
- Restart your modem and router.
- Try a different Ethernet cable.
- See who’s using your Wi-Fi.
- Upgrade your equipment.
- Call your internet service provider.
- Reset your router to default settings.
What happens if I reset my BT Home Hub?
Resetting a BT Hub to factory settings takes the Hub right back to how it was when you first got it. It will overwrite any changes you might have made since. When you reset your Hub to its factory settings, you’ll lose all updates to the Hub including wireless network name and password updates.
What does red light on broadband mean?
What’s the difference between a solid red light and a flashing red light? As explained above, a solid red light means a broadband signal has been detected, but there is no internet connectivity. On the other hand, a flashing red light might mean that there is an unstable connection as opposed to no connection at all.
Why is my broadband red?
When you see a red light on your modem, it typically indicates: No cable or DSL signal detected on the line: Your internet may be out, or there may be a connection problem. Try entering your credentials again if your modem has that option, or contact your internet service provider (ISP).
Why is my hub flashing red or blue?
If it’s flashing red, you didn’t connect. Give it a couple of minutes and try again. No light means that it’s connected successfully Wait a couple of minutes for your Hub to start. The light will stay blue for more than 20 seconds when it’s ready Press the Restart button and release it when the Power light turns orange.
What do the lights on my BT Hub mean?
What do the lights on my BT Hub mean? The lights on the BT Hub tell you what’s going on with different functions and whether there are any problems. Click on your model of Hub to find out what the lights mean. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean.
What should I do if my hub is flashing red?
If it’s flashing red, it didn’t connect – give it a couple of minutes and try again. When you first plug in your hub, the lights will appear in this order. Please wait for the hub to sync – this usually takes about four minutes. This table shows how long each stage of the start-up process should last.
What do I do if my BT Hub won’t turn on?
Check for any service problems in your area. The easiest way to do this is to by using the My BT app or by checking our service status pages > Using the Power button, turn your Hub off and then on again. If the light doesn’t turn blue, use a paper clip to press your Hub’s Factory Reset button. If this doesn’t fix it call 0800 111 4567.