Does OC Transpo have a lost and found?

Does OC Transpo have a lost and found?

OC Transpo Lost & Found is managed by Heartwood House. Please call or email Heartwood House to identify your item before going to the Lost & Found office.

How do I contact OC Transpo?

For further help contact us at [email protected] or call our Information Centre at 741-4390.

What if I lost my Equipass?

If your card is lost / damaged / defective, ensure that you “hotlist” (i.e. block) the card immediately, by going into your online account at prestocard.ca, calling Presto or by visiting an OC Transpo Customer Service Centre (ID will be verified).

Is OC Transpo free on Canada Day?

Transit service OC Transpo will offer no-charge service all day on Canada Day. Use OC Transpo’s Travel Planner to plan your trip. Buses will run on a Sunday schedule. Extra service will be available for busy routes.

How do I complain about OC Transpo?

Customer service Call 613-560-5000!

Is the O-Train running in Ottawa?

As part of its Phase 2 LRT project, the City of Ottawa has affirmed its plan to shut down the O-Train for a two-year period beginning in May 2020. At this time, the city is projecting the new LRT service on the line will resume in September 2022.

Is the O-Train free on Canada Day?

Transit service OC Transpo will offer no-charge service all day on Canada Day. Use OC Transpo’s Travel Planner to plan your trip. Buses will run on a Sunday schedule. O-Train Line 2 bus service will operate on a Saturday schedule, with evening service extended until 1 am.

How do I report a lost or stolen OC Transpo bus pass?

If no one answers your phone, contact your service provider to postpone your service and call the OC Transpo Lost & Found at 10:30 am the next day. Call the Lost & Found at 11:00 am the day after your loss. Most bus passes will arrive at the OC Transpo Lost & Found within 3 days.

What is the OC Transpo unclaimed items sale?

Every Spring and Fall, Heartwood House hosts the OC Transpo Unclaimed Items Sale. All unclaimed items that have past the holding period are sold at the sales. This is an opportunity for the bargain hunters of Ottawa to purchase the many quality items that will be for sale.

How are lost items delivered to Oct customers?

With the permission of the Heartwood Executive Director or Volunteer Coordinator, lost items (with the exception of passports or other sensitive documents) may be delivered to OCT customers by mail or by courier at the customer’s expense when a customer is unable to come to the Lost and Found office.

What are the guidelines for lost and found?

Lost and Found Guidelines 1 Guidelines. The designated Lost & Found locations are responsible for developing or modifying, as needed, protocols and procedures related to the present guideline and the management of the Lost & 2 Turning In Found Items. 3 Claiming an item. 4 Identifiable items. 5 Unclaimed and disposal of items.