How do I get a refund on my key card?
I bought a Monthly Season Ticket on my Key card via your website. How do I get it refunded? If you have 7 days or more left on your Monthly Season Ticket, you can process your own refund online. Simply log into your online account, select ‘manage my tickets/refunds’ and follow the steps to process your own refund.
How long do Southern Rail refunds take?
You should get your money back within 10 working days. All refunds have to be given back to you in the same way that you paid. If you bought your ticket using a debit or credit card, a member of the refunds team will phone you to process the refund.
How do I make a complaint to Southern Rail?
Southern Rail complaints contacts
- Visit Customer Services.
- Call Customer Services on 03451 27 29 20.
- Email Customer Services on [email protected].
- Email Charles Horton (CEO) on [email protected].
- Call Customer Services on 0345 026 4700.
How do you get refund if train is partially Cancelled?
File TDR for Train tickets booked through IRTCTC
- Login to your IRCTC Account.
- Click to Booked Ticket History.
- List of tickets where date of Journey has elapsed.
- Select PNR for which TDR is to be filed and click “File TDR” Button.
- Open passenger name from the ticket details for claiming TDR refund.
Does the key work on the underground?
Start using your Key Smartcard If you have a Travelcard, you will also need to touch in and out if you change onto London Underground, trams, buses or London Overground services.
When can you claim a train refund?
You can get a full refund if your train journey is cancelled. If you’re delayed and arrive at your destination more than half an hour late, you’ll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.
Who is in charge of Southern Rail?
Patrick Verwer (Jul 2018–)
How much amount will be refunded on cancellation of waiting train ticket?
a) In case a wait-listed ticket is cancelled online, the refund of fare shall be made after deducting the cancellation charge of ₹ 20/- +GST per passenger, if the ticket is cancelled online up to four hours before the Scheduled Departure of the Train.
How do I get a refund for a national rail ticket?
If the train service is running normally and you decide not to travel you can apply for a refund at any National Rail ticket office by completing a refund application form within 28 days of the ticket’s validity. Our staff will tell you if your ticket is eligible for a refund. You may have to pay an administration charge of up to £10.
How do I buy tickets for a Southern rail journey?
You can buy tickets for rail journeys throughout Great Britain – not just Southern. You can use your Railcard to get a third off for some journeys too. How do I buy tickets? You can buy rail tickets with our online ticket booking system, from a ticket vending machine or at a ticket office at your local station.
What is the history of Southern Railway?
Southern Railway, in its present form, came into existence on 14th April 1951 through the merger of the three state railways namely Madras and Southern Mahratta Railway, the South Indian Railway and the Mysore State Railway.
How do I get a refund on my season ticket?
Refunds on season tickets. If you no longer need your season ticket, you can apply for a refund. You need at to have at least three days left on a weekly ticket; seven days on a monthly ticket; or three months on an annual ticket.