How do I get my money back from Chase?

How do I get my money back from Chase?

Dispute a transaction

1. After signing in, find and select the transaction you are concerned about.
2. Review the transaction details and click Dispute Transaction to start the process.
3. Answer a few questions, review your responses and click Submit dispute.
4. Track your dispute in the Account Menu under Account Services.

Can I still use my debit card if my account is locked?

If logging into online banking to view your account is locked, that in itself would not affect your ability to use your cards, unless the lock was imposed by your bank as part of a closure or due to a fraud attempt.

Can a refund be put back on a credit card?

Credit card networks are the companies that process the transactions between your credit card issuer and the merchants where you make purchases. So, the merchant has to send your refund back to your credit card issuer before they can credit your account for the purchase.

Does Chase refund stolen money?

After 60 days, Chase has no legal obligation to refund any fraudulent charges. Just as with a credit card, if someone steals your ATM or debit card number but you still have the card, Chase must refund all fraudulent charges, but only if you file a report within 60 days.

Why is my Chase online account locked?

Encryption technology. We use 128-bit encryption technology to protect your username, password and other personal account information when you’re using our site or apps. You’ll know your information is encrypted when the chase.com page you’re on starts with “https://” and you see a lock symbol in your web browser.

Why is my account locked chase?

Why Is Your Chase Bank Account Locked? Chase bank may freeze bank accounts if it suspects illegal activities or unauthorized users trying to access your money. You can immediately connect with a customer service representative to regain access to online banking.